Terms of Service
Last updated: January 14, 2026
These Terms of Service (the “Terms”) constitute a legally binding agreement between you (“Client,” “you,” or “your”) and Rebel Seller LLC (“we,” “our,” “us,” or “Rebel Seller”) governing your access to and use of our services, software, and websites (collectively, the “Services”). By engaging with or using our Services, you agree to abide by these Terms. If you do not agree, you must immediately discontinue use of our Services.
1. Services and Acceptance
Rebel Seller provides hands‑on revenue operations consulting, execution services, and access to certain software applications and automated systems via our Revenue Operator platform (collectively, “Consulting and SaaS Services”). Our Services may include strategic and tactical interventions, business process optimization, training, and digital tools hosted in our systems or third‑party environments. By requesting an execution slot, subscribing to our platform, or otherwise accepting Services, you represent that you have the authority to bind the entity on whose behalf you are acting and that you accept these Terms.
We reserve the right to accept or decline engagement requests in our sole discretion. Access is intentionally selective and limited. We may require you to complete an intake questionnaire or execute a mutual nondisclosure agreement (“NDA”) prior to commencing an engagement.
2. Eligibility and Responsible Use
You may use our Services only if you (a) are at least 18 years of age and have the legal capacity to enter into contracts; (b) have not previously been suspended or removed from our Services; and (c) are not a resident of any jurisdiction subject to U.S. trade sanctions or similar restrictions. You are responsible for all activity that occurs under your account or by your employees or agents. You may not resell, license, or distribute our Services to any third party without our express written consent.
You agree not to use our Services to engage in any illegal or fraudulent activity, to violate the rights of others, or to solicit confidential information or intellectual property that you do not have authority to disclose. Misuse of our systems may result in immediate termination of Services.
3. Data Collection and Privacy
Your privacy is important to us. Our separate Privacy Policy explains how we collect, store, and use information that we obtain through your engagement. Our Privacy Policy is incorporated into these Terms by reference. Please review it carefully, as it describes, among other things, how we use analytics and cookies, how we process personal data, and your rights under data protection laws.
We collect business contact information and operational data you voluntarily provide to deliver the Services (including revenue figures, sales pipeline data, process documentation, and other analytics). You represent that you have the legal right to provide us such data, and you grant us a non‑exclusive license to use it for the limited purpose of performing and improving our Services. We will use commercially reasonable safeguards to protect your information, including encryption and access controls.
4. HIPAA and GDPR Compliance
To the extent that any data you provide constitutes protected health information (PHI) under the U.S. Health Insurance Portability and Accountability Act (“HIPAA”), we will treat such data as confidential and comply with applicable HIPAA requirements. We are willing to sign a Business Associate Agreement (“BAA”) upon request. If you are a covered entity or business associate under HIPAA, you must inform us prior to providing PHI so that we can execute a BAA. We will not accept PHI absent a signed BAA.
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, or otherwise provide us with “personal data” subject to the General Data Protection Regulation (“GDPR”), you acknowledge that Rebel Seller acts as a “processor” of that data and agrees to process it solely on your documented instructions. We will implement appropriate technical and organisational measures to meet the requirements of Article 32 GDPR. Data subjects may exercise their rights to access, rectification, erasure, or objection by contacting us at [email protected].
You further represent that you have provided all notices and obtained all consents required under applicable privacy and data protection legislation for us to lawfully process any personal data you provide.
5. Communications and A2P Compliance
We may send you operational messages (including SMS/text messages and email) in connection with scheduling, billing, and delivery of our Services. By providing your contact information, you consent to receiving such communications. Message and data rates may apply.
Rebel Seller complies with all applicable carrier rules for Application‑to‑Person (“A2P”) messaging, including registration of sending numbers, spam prevention, opt‑out mechanisms, and content restrictions. We will never send marketing messages without your express written consent. You may opt out of receiving SMS by replying “STOP.” Opt‑out requests may take up to one business day to process.
If you use our Services to send messages or manage contacts, you are solely responsible for ensuring your own compliance with the Telephone Consumer Protection Act (“TCPA”), the CAN‑SPAM Act, carrier policies, and any other applicable marketing or privacy laws. You agree to indemnify and hold us harmless from any claims arising out of your unlawful messaging activity.
6. Payment Terms and Stripe
All initial execution sprints and ongoing engagements are fee‑based. Unless otherwise specified in a separate order form, the price for an initial execution sprint is between US$3,000 and US$6,000, payable in full prior to commencement. Ongoing execution engagements typically range from US$25,000 to US$50,000 subject to scope, duration, and aligned incentives. We reserve the right to set custom fees based on the complexity and scale of work required.
Payments are processed through Stripe or another third‑party payment processor. By submitting payment information, you authorize us and Stripe to charge your payment method for all fees due. You must provide current, accurate payment information and promptly update your account of any changes. All fees are non‑refundable, except as required by law or expressly stated in a separate agreement.
Stripe’s own terms of service and privacy policy apply to the processing of your payments. We are not responsible for any errors or losses arising from Stripe’s systems. You agree to reimburse us for any chargebacks or other payment disputes initiated by you or your financial institution.
7. Confidentiality and Intellectual Property
Both parties agree to maintain the confidentiality of each other’s non‑public information, including trade secrets, proprietary processes, client lists, marketing plans, and other sensitive materials (“Confidential Information”). The receiving party shall use the Confidential Information only as necessary to perform under these Terms and shall protect such information with the same degree of care it uses to protect its own confidential materials, but not less than a reasonable standard of care. Confidentiality obligations will survive termination of the Services for a period of five (5) years or as long as the information remains confidential.
Rebel Seller retains all right, title, and interest in and to its pre‑existing materials, methodologies, and software. Nothing herein grants you ownership of our intellectual property. Similarly, you retain all rights in your own pre‑existing content and data. Any deliverables produced for you that incorporate our know‑how may only be used internally within your business. You may not reverse engineer our software or systems nor remove proprietary notices.
8. Third‑Party Services and Integrations
Our platform integrates with various third‑party services, including but not limited to Stripe (payment), Twilio and other messaging carriers, and Go High Level (“GHL”) for CRM and marketing automation. Those services are not our products and are governed by their own contracts and policies. We are not liable for the acts or omissions of such providers. Your use of their services is at your own risk and subject to the relevant agreements between you and each provider.
Certain third‑party tools may require administrative access to your systems (e.g., CRM credentials) to provide our Services. You grant us authorization to access and use such accounts solely for the purpose of performing the Services. You represent that such access will not violate any third‑party agreement or law.
9. Warranties, Disclaimers, and Limitation of Liability
Rebel Seller represents that it will perform Services in a professional and workmanlike manner consistent with industry standards. To the extent permitted by law, we provide the Services “as is” and “as available” without warranties of any kind, whether express, implied, statutory, or otherwise. We specifically disclaim any implied warranties of merchantability, fitness for a particular purpose, and non‑infringement.
In no event will Rebel Seller, its affiliates, or its licensors be liable for any indirect, consequential, special, incidental, or punitive damages arising out of or relating to these Terms or the Services, including lost profits, lost revenue, loss of business, or loss of data, even if we have been advised of the possibility of such damages. Our total aggregate liability for any claim arising from or relating to the Services will not exceed the amounts paid by you to Rebel Seller in the six (6) months preceding the event giving rise to the claim. The limitations set forth herein shall apply to the maximum extent permitted by applicable law.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages; therefore, the above limitations may not apply. In such cases, our liability will be limited to the greatest extent permitted by law.
10. Indemnification
You agree to defend, indemnify, and hold harmless Rebel Seller and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, settlements, judgments, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) your use of or access to the Services; (b) your violation of any provision of these Terms; (c) your negligence or misconduct; (d) your violation of any third‑party right, including any intellectual property or privacy right; or (e) your violation of applicable laws or regulations.
11. Modifications and Termination
We may amend these Terms from time to time by posting a revised version on our website or notifying you via email. Changes will take effect upon posting and apply only to Services performed after the effective date of the amendment. Your continued use of the Services after changes become effective constitutes your acceptance of the revised Terms.
Either party may terminate a consulting engagement or SaaS subscription at any time for any reason by providing written notice to the other party. Upon termination, you will promptly pay any outstanding fees due. Sections pertaining to confidentiality, data rights, limitation of liability, indemnification, and governing law will survive termination.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Tennessee, USA, without regard to its conflict of laws rules. Any dispute, controversy, or claim arising out of or relating to these Terms or the breach thereof shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in Davidson County, Tennessee, and the arbitrator’s decision shall be final and binding. Judgment on the award may be entered in any court of competent jurisdiction.
Notwithstanding the foregoing, either party may seek injunctive relief in state or federal court in Tennessee to protect its intellectual property or Confidential Information. Each party waives its right to participate in class actions or class‑wide arbitration.
13. Entire Agreement and Severability
These Terms, together with any order forms, statements of work, privacy policies, NDAs, and other documents expressly incorporated by reference, constitute the entire agreement between you and Rebel Seller concerning the Services and supersede any prior or contemporaneous negotiations, representations, or agreements, whether oral or written.
If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect. The invalid provision will be deemed amended to achieve as nearly as possible the same economic effect as the original provision.
14. Contact Information
If you have any questions about these Terms, wish to exercise your data protection rights, or need to provide notice of claims or disputes, please contact us at:
- Email: [email protected]
- Mail: 7115 Southpoint Pkwy, Ste 5145, Brentwood, TN 37027 USA
We will respond to legal notices and data requests via the contact methods above. For urgent issues such as suspected data breaches, please include “URGENT” in the subject line of your email.